21 Jan ServiceNow SOAR Integrations Now Available
The team here at Syncurity is excited to announce the availability of two new ServiceNow SOAR integrations for IT Incident Management and Security Operations or SecOps.
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No Coding Required
The addition of these certified ServiceNow apps enables enterprises and MSSPs/MDRs leveraging ServiceNow IT Incident Management and/or Security Operations to seamlessly orchestrate and automate their Security investigation and response Playbooks without coding or specific knowledge of IR-Flow Integration Framework.
Free in the ServiceNow Store
Both of these applications are available immediately for free in the ServiceNow Store and will help speed deployment, reduce time-to-value and simplify maintenance of the SOAR environment.
These two new certified apps will allow you setup bi-directional sync with ServiceNow and Syncurity; create, update or close Incidents in ServiceNow; get Security Incident Status from the ServiceNow API; and update IR-Flow when the state of an Incident changes.
These apps will allow you to open or Update Notes or Descriptions; close Out or Move Security Incidents to Review; add Close Out Notes upon Close; update IR-Flow when Security Incidents are updated in ServiceNow; and support MID Server Topology. Both apps are compatible with the ServiceNow versions for London, Kingston, Jakarta and Istanbul.
Want to Learn More?
Solution Brief: Synchronize SECOPS with SERVICENOW® IT & Security Apps
White Paper: Reduce Phishing in the SOC
Whitepaper: Addressing Analyst Fatigue In The SOC
Ebook: Stop Drowning In Security Alerts
Syncurity’s award-winning IR Flow Security Operations and Incident Response Platform
IR Flow Product Overview Datasheet (pdf)